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Shipping & Returns

Shipping Policy

At Lake District Sofas by Edward James,

we take pride in our efficient shipping methods and careful packaging to ensure your Sofas arrive in perfect condition. Our Free Delivery to Cumbria and North Lancashire and nationwide delivery available.
 
We understand the importance of trust in with

your chosen purchases. Therefore, we aim to make

our shipping policy clear and reliable, so you can

feel confident in your order. We have in-house

and work with trusted carriers to deliver your sofas safely and on time.

Return & Exchange Policy

As your sofa is bespoke and made-to-order, it does not fall under the Distance Selling Regulations. However, at Lake District Sofas, we are committed to your satisfaction. If, for any reason, you have concerns with your purchase, we encourage you to contact our customer support team for assistance.

We take a customer-first approach to ensure your comfort and peace of mind, offering guidance and support at every step of the process. While we are unable to offer returns or exchanges for custom-made products, rest assured that our goal is to make sure you are completely happy with your bespoke sofa.

Your satisfaction remains our top priority, and we are dedicated to providing a seamless experience from the moment you place your order to the delivery of your handcrafted sofa.

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