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Store Policy

Customer Care at Lake District Sofas by Edward James

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At Lake District Sofas by Edward James, our customer care is second to none. We believe in providing a relaxed, no-pressure environment where you can take your time to make the perfect choice for your Sofa. Come in and specify your requirements, and we will work with you to create a bespoke combination of

sofa tailored to your exact needs.

There's no rush and no time limit

our priority is helping you achieve the best

sofa possible.

We take pride in delivering exceptional service

and quality, ensuring our customers

can buy with confidence.

For any queries or support, feel free to contact our team, and we’ll be more than happy to assist you.

Privacy & Safety Policy

At Lake District Sofas by Edward James, we take your privacy and safety seriously. We are committed to protecting your personal information and ensuring a secure shopping experience. Any data you provide, whether for purchases or inquiries, is handled

with the utmost care.

We use trusted third-party banking services to securely verify payments, ensuring that all transactions are safe and encrypted. We only collect the information necessary to complete your order and provide you with the best customer service possible. Once your purchase is completed successfully, you may receive follow-up communication for order updates or customer support.

Your privacy is our top priority, and we aim to make our policies clear and easy to understand, so you can shop with confidence.

Payment Methods

Showroom

At Lake District Sofas by Edward James, we invite you to visit our showroom in Kendal, where you can view and try all of our bespoke Sofas at your leisure. We offer a relaxed, no-pressure environment, allowing you to take your time to find the perfect Sofa for your needs. Our dedicated team is always on hand to assist and ensure you find the ultimate comfort solution. Come experience the craftsmanship and comfort of our hand made Sofas for yourself!

Payment Methods

- Credit / Debit Cards

- Visa

- Mastercard

- American Express

- Bank Transfer 

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